What is FAQ?
An FAQ is a list of frequently asked questions (FAQs) and answers on a particular topic (also known as Questions and Answers [Q&A] or Frequently Asked Questions). The format is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.
General Information
Q. Are your tours suitable for solo travelers, couples, or groups?
A. Yes
Q. what languages do your guides speak?
A. English, Georgian and Russian .
Q. Is Georgia a safe country ?
A. Georgia is one of the safest country in the world.
Q. What destinations in Georgia do you offer tours to?
A. We offer tours to popular destinations across Georgia, including Tbilisi, Kazbegi, Kakheti, Gudauri, Batumi, Svaneti, Borjomi, and many hidden gems off the beaten path.
Q. Are your tours suitable for solo travelers, couples, or groups?
A. Yes! Our tours are designed for everyone — solo travelers, couples, families, and groups. We can also organize private tours upon request.
Q. Do you offer customized/private tours?
A. Absolutely. We specialize in personalized itineraries based on your preferences, interests, and travel schedule.
Booking and Payment
Q. How can i book a tour ?
A. Go to Contact page and choose compatable method
Q. How far in advance should I book?
A. We recommend booking at least 1–2 weeks in advance, especially during high season (spring and summer). However, we also accommodate last-minute bookings whenever possible.
Q. What payment methods do you accept?
A. We accept credit/debit cards, bank transfers, PayPal, and cash (in GEL, USD, or EUR).
Q. Do I need to pay in advance or can I pay on arrival?
A. For most tours, a deposit is required to confirm your booking. The remaining balance can be paid before or upon arrival, depending on the tour.
Q. Is my payment secure?
A. Yes. All online payments are processed securely using encrypted systems.
Transportation and Accommodation
Q. What kind of transportation do you use for tours?
A. We provide comfortable, air-conditioned vehicles — from private cars and SUVs to minivans and minibuses depending on the group size.
Q . Are hotel/accommodation costs included in the tour price?
A. It depends on the package. Some tours include accommodation, while others are flexible. Details are always mentioned in the tour description.
Q. Can I choose the type of accommodation (budget, standard, luxury)?
A. Yes! We offer different accommodation options based on your preferences and budget.
Q. Do you offer airport transfers?
A. Yes, we provide airport pickup and drop-off services upon request.
Meals & Dietary Needs
Q. Are meals included in the tour package?
A. Some tours include meals, especially full-day or multi-day trips. This will be clearly mentioned in the itinerary.
Q. Do you accommodate dietary restrictions (vegetarian, vegan, gluten-free, etc.)?
A. Yes, just let us know in advance and we’ll ensure suitable meal options are provided.
Q. Do I need a visa to travel to Georgia?
A. Citizens of many countries can enter Georgia visa-free for up to one year. Please check with your local embassy or visit Georgia’s visa portal.
Q. Do I need travel insurance for your tours?
A. While not mandatory, we highly recommend purchasing travel insurance for added peace of mind.
Q. Can you help me with visa-related information?
A. Yes, we’re happy to provide general guidance or links to official resources.
Q. What should I pack for my trip to Georgia?
A. It depends on the season. Comfortable walking shoes, layered clothing, sun protection for summer, and warm jackets for winter are recommended.
Q. What is the best time to visit Georgia?
A. Georgia is beautiful year-round. Spring (April–June) and autumn (September–October) offer mild weather, while winter is perfect for snow and ski lovers.
Q. What is your cancellation policy?
A. You can cancel up to 48 hours before the tour for a full refund. For custom tours, cancellation terms may vary.
Q. Can I change the date of my tour after booking?
A: Yes, we are flexible. Just contact us as early as possible and we’ll do our best to reschedule.
Q. What happens if a tour is canceled due to bad weather or unforeseen events?
A. We will offer a reschedule, alternative itinerary, or full refund depending on the situation.
Q. How can I contact you if I have questions before or during the trip?
A. You can reach us via WhatsApp, phone, email, or through our website chat. We’re always happy to help.
Q. Do you offer 24/7 customer support?
A. Yes, we offer round-the-clock support.